Please see the Telstra reports available online at...What is my IP Address?
Please visit the following website http://ip.oih.com.auThis will work for both ipv4 and ipv6DSL Fault Form
NOTE: THERE IS A $300 charge if a technician attends and there is NO FAULT found in the carriers...How to complete a DSL Fault Report
To report a DSL1 fault, please complete the following form and post in a new support ticket...FTP Speed Tests
If you have customers reporting slow speeds please perform an FTP speed test from the following...My ADSL Drops Out - What is SNR and Attenuation?
Noise Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)Relative strength of the DSL...Settings for ADSL Modem/Router
The following settings are standard across all Overflow Internet broadband connections...What is Shaping
Shaping is the term used to describe the slowing of a connection that has exceeded its allotted...What does this techo term pairgain and RIM mean...
PairGain is a technology that 'splits' a copper telephone line so as to allow for the provision...Whose ADSL codes are on my line?
If a customer wishes to confirm which ISP codes are on their line, they can call 1800 150 436