If a customer wishes to confirm which ISP codes are on their line, they can call 1800 150 436
Please see the Telstra reports available online at...
Please visit the following website http://ip.oih.com.auThis will work for both ipv4 and ipv6
NOTE: THERE IS A $300 charge if a technician attends and there is NO FAULT found in the carriers...
To report a DSL1 fault, please complete the following form and post in a new support ticket...
If you have customers reporting slow speeds please perform an FTP speed test from the following...
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